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Terms & Conditions

PAYMENT METHODS

Our preferred methods of payment, and if you wish to order directly from the website, are via PayPal or SagePay. These allows us to accept payment by credit card, debit card, bank transfer or from your PayPal account. We will also accept personal cheques and postal orders. If you wish to pay by personal cheque or postal order make payable to 'Garden Gear (Online) Limited' and your name and address should be written on the reverse side of the cheque. Please enclose details of the products you wish to purchase and the delivery address for the order.  If paying by cheque your order will not be despatched until the cheque has cleared.

Card processing is handled either by Paypal or SagePay, all card details are entered into a secure page protected by SSL/HTTPS.

PRICING

All prices quoted are in Pounds Sterling (£). If the price is changed during the time you place your order and receive your order, we will honour the original price. Postage and Packing charges will be added to the order value at the point of check-out.

GUARANTEE

All the products sold on this website are guaranteed against original defect in workmanship or materials. We will repair or replace any defective item, at our discretion, provided that fault has not been caused by what we consider to be 'fair' wear and tear or misuse. If you feel that you have cause for complaint please contact us immediatley and we will resolve the situation as quickly as possible.

PRODUCT DESCRIPTIONS

All product descriptions detailed on this website are given in good faith but may change without notice and do not form any part of a sales contract. All the images used are to give a representation of a product, and may differ from the exact model described. If you feel the item you recieve is not as described on this website please contact us immediatley.

AGE RESTRICTED PRODUCTS

Several of the products for sale on this website are subject to age restrictions in accordancce with the Offensive weapons Act 1996 / Criminal Justice Act 1988.  If an age restricted product is added to your basket you will asked to enter your date of birth at the checkout stage.  This information will then be checked against the Electoral Register and if the Date of Birth entered cannot be verified we reseve the right to cancel your order and issue a full refund.

RETURNS POLICY

Please contact us before returning items, this contact must be made within 7 days of receipt.  If the item to be returned is damaged or faulty you will be offered a replacement or a refund, and where a request is made for the item to be returned, the cost incurred for returning the item will be included.  If the item is simply 'unwanted' the cost of returning the item will be at the buyers expense but if the item is returned via a postal service that is recorded, and it is received in a resaleable condition, a full refund will be given for the cost of the item.